Workday is live.
Now make it sing.

At PeopleTeam.IO, we've led in-house
People Operations and Technology organizations,
now we help teams find what’s wrong,
fix it, build what’s missing, and keep it running.

Talk to us

See what we do →

Going live was
just the beginning.

We help with what comes next: the fixing, the building and the operating that begins the day the implementation partner leaves.

About the firm →

Services

Find the real problem.

Fix what’s failing.

Build what’s missing.

Keep it running.

Hire us for one piece or all four.

See all services →

What teams tell us

What breaks after go-live, and why.

Eight things we hear a year or two in. Each has a usual cause. Pick yours.

Release Management

“Two Workday releases a year. We try to test what we can but little new gets switched on.”

Insight

→

Often caused by…

No standing list of what to test, and nobody whose job is to look at what’s new.

We’d check first

The few processes that would hurt most if they broke, and the features you pay for and don’t use.

Release Management

“Two Workday releases a year. We try to test what we can but little new gets switched on.”

Insight

→

Often caused by…

No standing list of what to test, and nobody whose job is to look at what’s new.

We’d check first

The few processes that would hurt most if they broke, and the features you pay for and don’t use.

Access Controls

“An auditor asks who can see pay data, and nobody can answer quickly.”

Insight

→

Often caused by…

Access added one request at a time, with nobody reviewing the whole.

We’d check first

Who can see pay and personal data, and why.

Access Controls

“An auditor asks who can see pay data, and nobody can answer quickly.”

Insight

→

Often caused by…

Access added one request at a time, with nobody reviewing the whole.

We’d check first

Who can see pay and personal data, and why.

Integrations

“An integration fails, and you hear about it from the people it affected.”

Insight

→

Often caused by…

The failure notice goes to someone who left, or to no one.

We’d check first

Where each integration’s alerts go, and who owns it day to day.

Integrations

“An integration fails, and you hear about it from the people it affected.”

Insight

→

Often caused by…

The failure notice goes to someone who left, or to no one.

We’d check first

Where each integration’s alerts go, and who owns it day to day.

Data & Reporting

“HR and Finance each have a headcount number. They don’t match.”

Insight

→

Often caused by…

Two teams with two definitions of a head, counted on different days.

We’d check first

Who each report counts, and the date each one counts from.

Data & Reporting

“HR and Finance each have a headcount number. They don’t match.”

Insight

→

Often caused by…

Two teams with two definitions of a head, counted on different days.

We’d check first

Who each report counts, and the date each one counts from.

Workflows & Approvals

“A simple change needs six approvals, and no one remembers why.”

Insight

→

Often caused by…

Steps added for one situation and never taken out.

We’d check first

Each step against the written policy.

Workflows & Approvals

“A simple change needs six approvals, and no one remembers why.”

Insight

→

Often caused by…

Steps added for one situation and never taken out.

We’d check first

Each step against the written policy.

Backlog

“The backlog grows faster than your team can clear it.”

Insight

→

Often caused by…

Requests ranked by who asked loudest, when many share one cause.

We’d check first

The list, grouped by cause instead of by requester.

Backlog

“The backlog grows faster than your team can clear it.”

Insight

→

Often caused by…

Requests ranked by who asked loudest, when many share one cause.

We’d check first

The list, grouped by cause instead of by requester.

Know-how

“The people who set it up have moved on and left little but confusion behind.”

Insight

→

Often caused by…

The reasons were never written down, so they left with the people.

We’d check first

The parts nobody dares to touch.

Know-how

“The people who set it up have moved on and left little but confusion behind.”

Insight

→

Often caused by…

The reasons were never written down, so they left with the people.

We’d check first

The parts nobody dares to touch.

Manual Processes

“Spreadsheets are doing a job you bought Workday to do.”

Insight

→

Often caused by…

A feature that was never switched on, or a process Workday doesn’t fit.

We’d check first

What the spreadsheet does that Workday doesn’t.

Manual Processes

“Spreadsheets are doing a job you bought Workday to do.”

Insight

→

Often caused by…

A feature that was never switched on, or a process Workday doesn’t fit.

We’d check first

What the spreadsheet does that Workday doesn’t.

Start with one of these

What the work looks like

One job change.
Before and after.

A review reads a process the way your team lives it, step by step, and marks what is slowing it down. Then we fix it. Switch between the two.

How an engagement runs →

Job change · as it runs today

4 findings

Initiation

Manager starts the change

Manager

Approval chain

Up the management chain

Management

Three levels sign. Policy asks for one.

Review

HR reviews

HR Partner

Approval

Compensation approves

Comp Partner

For most teams, the same person as the step before.

Approval

Finance approves

Cost Center Mgr

Added for one reorganization. Never removed.

Integration

Change sent to payroll

Integration

Fires on approval, not on the effective date.

Complete

Done. Six sign-offs for one change.

An illustration of what a review finds and fixes, not a client’s process.

Job change · as it runs today

4 findings

Initiation

Manager starts the change

Manager

Approval chain

Up the management chain

Management

Three levels sign. Policy asks for one.

Review

HR reviews

HR Partner

Approval

Compensation approves

Comp Partner

For most teams, the same person as the step before.

Approval

Finance approves

Cost Center Mgr

Added for one reorganization. Never removed.

Integration

Change sent to payroll

Integration

Fires on approval, not on the effective date.

Complete

Done. Six sign-offs for one change.

An illustration of what a review finds and fixes, not a client’s process.

Job change · as it runs today

4 findings

Manager starts the change

Up the management chain

Three levels sign. Policy asks for one.

HR reviews

Compensation approves

For most teams, the same person as the step before.

Finance approves

Added for one reorganization. Never removed.

Change sent to payroll

Fires on approval, not on the effective date.

Done. Six sign-offs for one change.

An illustration of what a review finds and fixes, not a client’s process.

Industries

Where we know the terrain.

We work with any team that is live on Workday. These are two settings we know from the inside.

Healthcare.

Our deepest specialism

Clinician pay, productivity pay, licenses and credentials, time across sites, and hiring clinical staff.

→

Healthcare.

Our deepest specialism

Clinician pay, productivity pay, licenses and credentials, time across sites, and hiring clinical staff.

→

Technology.

Fast growth

Workday that keeps up with fast hiring, the scrutiny of an IPO, and acquisitions.

→

Technology.

Fast growth

Workday that keeps up with fast hiring, the scrutiny of an IPO, and acquisitions.

→

All industries →

What we do differently

How we wish it had gone.

Three things we lived with as the client, and what we do instead.

How it usually goes

How it goes here

Senior people in the sales meeting, someone else on the work.

→

The people you meet do the work.

Senior people in the sales meeting, someone else on the work.

The people you meet do the work.

A recommendation that is always more Workday.

→

We say when the answer isn’t Workday.

A recommendation that is always more Workday.

We say when the answer isn’t Workday.

A dependency that grows every year.

→

A handover, so you can run it without us.

A dependency that grows every year.

A handover, so you can run it without us.

More on how we work →

Start here

Tell us what’s not working.

Send a few lines or the whole messy story. We read every message and will reply. You don’t need a finished brief.

Workday is live.Now make it sing.

See what we do →

Going live wasjust the beginning.

About the firm →

Find the real problem.

Find the real problem.

Find the real problem.

Fix what’s failing.

Fix what’s failing.

Fix what’s failing.

Build what’s missing.

Build what’s missing.

Build what’s missing.

Keep it running.

Keep it running.

Keep it running.

See all services →

What breaks after go-live, and why.

Release Management

“Two Workday releases a year. We try to test what we can but little new gets switched on.”

Insight

→

Often caused by…

No standing list of what to test, and nobody whose job is to look at what’s new.

We’d check first

Release Management

“Two Workday releases a year. We try to test what we can but little new gets switched on.”

Insight

→

Often caused by…

No standing list of what to test, and nobody whose job is to look at what’s new.

We’d check first

Access Controls

“An auditor asks who can see pay data, and nobody can answer quickly.”

Insight

→

Often caused by…

Access added one request at a time, with nobody reviewing the whole.

We’d check first

Access Controls

“An auditor asks who can see pay data, and nobody can answer quickly.”

Insight

→

Often caused by…

Access added one request at a time, with nobody reviewing the whole.

We’d check first

Integrations

“An integration fails, and you hear about it from the people it affected.”

Insight

→

Often caused by…

The failure notice goes to someone who left, or to no one.

We’d check first

Integrations

“An integration fails, and you hear about it from the people it affected.”

Insight

→

Often caused by…

The failure notice goes to someone who left, or to no one.

We’d check first

Data & Reporting

“HR and Finance each have a headcount number. They don’t match.”

Insight

→

Often caused by…

Two teams with two definitions of a head, counted on different days.

We’d check first

Data & Reporting

“HR and Finance each have a headcount number. They don’t match.”

Insight

→

Often caused by…

Two teams with two definitions of a head, counted on different days.

We’d check first

Workflows & Approvals

“A simple change needs six approvals, and no one remembers why.”

Insight

→

Often caused by…

Steps added for one situation and never taken out.

Workday is live.
Now make it sing.

Going live was
just the beginning.

One job change.
Before and after.